SVP, Head of Residential & Consumer Lending

Job Title: SVP, Head of Residential & Consumer Lending

Location: Santa Rosa, CA 95401 – 100% onsite

Duration: Full Time / Direct Hire / Perm

Pay: $150,000 – $200,000/year (based off experience)

Number of Positions: 1

JOB OVERVIEW

The Senior Vice President (SVP), Head of Residential & Consumer Lending, is a pivotal leadership role responsible for the strategic oversight and operational management of Residential Mortgage Sales and Operations. This position will innovate and implement comprehensive sales programs aimed at enhancing the distribution of closed-end mortgages through the branch retail network, while also developing sales strategies for additional consumer loan products as determined by organizational needs. The SVP will play a vital role in managing regulatory compliance and lending policies, ensuring adherence to both internal standards and external banking regulations.

Key Responsibilities:

• Strategic Planning and Implementation:
• Design, organize, and execute effective sales programs and strategies to achieve defined sales objectives in the residential mortgage sector.
• Team Leadership and Development:
• Recruit, lead, and mentor a high-performing sales and operations team. Provide ongoing coaching to enhance productivity and effectiveness, ensuring the team meets or exceeds performance targets.
• Sales Productivity and Profitability:
• Drive sales productivity and profitability by establishing clear production goals, tactics, and performance metrics for lending staff. Foster an environment of accountability and continuous improvement.
• Partnership Development:
• Cultivate and manage relationships with third-party mortgage brokers to structure sales of mortgage loans as needed, enhancing distribution channels and revenue streams.
• Cross-Selling Opportunities:
• Promote and facilitate the cross-selling of various bank products and services (e.g., deposit accounts, treasury management, and credit card offerings) that align with customer needs.
• Compliance Management:
• Oversee operational processes to ensure adherence to all compliance and regulatory requirements alongside achieving service level expectations. Collaborate with internal stakeholders to maintain compliance with mortgage-related regulations, including the Truth-in-Lending Act, RESPA, Fair Credit Reporting Act, and HMDA.
• Marketing Coordination:
• Work closely with the Marketing Department to develop and implement targeted marketing plans aimed at achieving sales goals and enhancing brand presence in the market.
• Community Engagement:
• Commit a minimum of 10 hours annually to Community Reinvestment Act (CRA) volunteer activities, contributing to community development efforts during regular business hours.
• Other Duties:
• Perform additional responsibilities as designated by management to support the organization’s objectives.

• Supervisory Responsibilities:
  • This role includes supervisory oversight of the Mortgage Operations Manager/Supervisor and all sales staff. The SVP is expected to engage in comprehensive performance management, mentoring, and training initiatives to support staff development.

Qualifications:

• Education:
• Bachelor’s degree in Business Administration or a related field is preferred. Advanced degrees or certifications in finance or related domains are a plus.
• Experience:
• A minimum of 7 to 10 years of progressive experience in residential mortgage lending, with at least 3 to 5 years in a sales management role.
• Technical Skills:
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
• Communication Skills:
• Exceptional organizational skills with strong written and verbal communication abilities, allowing for effective interaction with internal teams and external partners.

Join Our Team:
We invite qualified candidates who are passionate about residential and consumer lending, thrive in a collaborative environment, and are committed to compliance and excellence to apply for this influential leadership position.

Dexian / Digital Intelligence Systems, LLC (DISYS)is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.