Account Manager

Job Title:                       Account Manager 
Department:                 Sales
Reports To:                   Managing Director
Direct Reports:             N/A
FLSA Classification:      Exempt
 

SUMMARY:

The Account Manager is responsible for achieving volume and profit objectives and maintaining and improving sales strategies.  This role works directly with the assigned client or geo to develop relationships, obtain and increase sales consideration and market share. 

This position offers a competitive base salary, to be determined based on the candidate and his/her background and experience. Our benefits package includes medical, dental, vision, 401(k), employer-paid short-term disability, voluntary life insurance, unlimited paid time off and more.

PRIMARY RESPONSIBILITIES:

• Utilize Bullhorn to engage in the duties of an Account Manager
• Follow-up with customers in a timely manner (re-contacting schedule) utilizing the most effective method
• Partner with delivery team to lead the RDP unit for development and training of less experienced recruiter and associate recruiters Identify managers to target within the client account organization
• Set up and conduct client visits with hiring managers
• Understand the true needs of the client and take their job order(s)
• Partner with recruiting team to identify qualified candidates
• Submit and sell a qualified candidate to a hiring manager
• Set-up interviews
• Follow-up with managers to debrief and get feedback on the interview and identify opportunities to close
• Finalize the deal with the hiring manager to ensure proper expectations are set
• Follow-up with managers to check up on consultant’s performance
   

• Build and Maintain Relationships with Clients
  • Set up and conduct client visits
  • Entertain clients and consultants after hours at least twice (2) per week
  • Demonstrate a true partnership approach with clients
  • Understand true needs of the client with the overall goal of gaining a job order
  • Follow up with managers regarding candidates, interviews and consultant performance
     
• Develop and Maintain Relationships with Team Members
  • Lead the development and mentorship in the RDP unit
  • Actively participates in meetings and events
  • Partner with recruiting team to identify qualified candidates
  • Provide support and encouragement to others
  • Seeks out opportunities to get to know team members
  • Relate with a diversity of experience, styles, & backgrounds

• Utilize Sales Effectiveness to Close Deals
  • Uses probing & closed ended questions deliberately to uncover needs
  • Acknowledges objections/issues with a verbal response, staying positive & confident
  • Positions & aligns services within the context of the customer’s wants & needs
  • Committed to helping customers make informed buying decisions

• Align to Company Culture
  • Alignment of personal behavior, attitudes, and values
  • Lives consciously and authentically
  • Always maintain consistency between what is said and what is done

• Continuous Development
  • Seek out opportunities to participate in interactive training, formal training, self-directed training, and one-on-one development
  • Provide development opportunities in areas of strengths to others (mentor others)
  • Seek out assignments and responsibility in areas that are new (stretch assignments)

QUALIFICATIONS:
The ideal candidate should have:

• Proven experience within Staffing Industry
• Proven track record of being able to meet Sales targets, consistently
• Strong communicator of oral and written work; also, good presentation skills
• Strong influencer through being proactive, creative, and persuasive of others in solving client problems or recommending new ideas/strategies
• Understands the importance of documentation and the utilization of tracking tools
• Knowledge of assigned vertical/industries with an ability to learn quickly
• Superior interpersonal skills-work collaboratively within a matrix organization
• Adaptable to change
• Education to include BS or equivalent combination of education and experience

ABOUT DEXIAN:

Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the second largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions.

 Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development, and Dexian IT Solutions.

Visit www.dexian.com to learn more.