Field Service Technician

Job Title : Field Service Technician

Duration : 12 months

Location : Shakopee, MN

Description:

Position to be located in Shakopee, MN or Eastern South Dakota

We are seeking a skilled and dedicated Field Service Technician to join our team. This position will be supporting our automated seed treatment equipment that we design and manufacture. This position will be responsible for the check out and startup of equipment, training operators, and troubleshooting equipment remotely or onsite. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and the capacity to work independently in various locations. This role requires extensive travel to customer sites for installation, troubleshooting, and training on our equipment.

Education and Experience Requirements:
* Associates Degree in a related field, or a High School Diploma or equivalent plus 2 years of relevant experience.
* Solid understanding of VFD (Variable Frequency Drives) functions, operations, troubleshooting, and programming.
* Ability to troubleshoot electrical, mechanical, and automation issues.
* Proficient in reading blueprints, schematics, machine drawings, and interpreting complex specifications.
* Strong ability to troubleshoot wiring and conduct Input/Output checks.
* Knowledgeable in mechanical and electrical process systems.
* Familiarity with the proper use of tools necessary for troubleshooting, repairing, or assembling equipment systems.
* Competent in mathematical concepts.
* Committed to complying with Customer QHSE (Quality Health Safety Environmental) requirements while on-site.
* Excellent communication skills to interact effectively and professionally with customers, colleagues, vendors, and contractors.
* Willingness to travel 85% of the time
* Capable of passing a driving record background check (including moving violations, accidents, license suspension, etc.).
* Preferred to have experience working with PLCs (Programmable Logic Controllers)

Major Tasks & Responsibilities:
* Assist customers with inquiries regarding equipment types, prices, specifications, and operation.
* Troubleshoot electrical, mechanical, and automation issues remotely and on site.
* Travel to customer sites to install, check out, calibrate, and provide training on equipment.
* Monitor truck inventory.
* Complete documentation of on site actions and troubleshooting steps.
* Calculate treatment mixtures accurately.
* Calibrate liquid dry and seed associated with seed-treater operations.
* Test and troubleshoot equipment both locally and at customer sites.
* Conduct updated training sessions for existing equipment systems.
* Collaborate with Engineering, Sales, and Customers on equipment system projects.
* Provide technical input for system designs and quotations in collaboration with commercial operations and marketing.
* Assist site general contractors during the installation and start-up of industrial treating systems.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.