Manager, eCommerce & Artist Services

Job ID: Manager, eCommerce & Artist Services

Duration: 6 Months Contract + Possibility of Extension/FTE

Location: Nashville TN 37201

Pay Rate: $38.00 – 40.58 hourly

Job Summary:

Project Manage follow-throughs and logistics for any approved and active campaigns Facilitate store planning, release and program management across our partners’ eCommerce rights, working in close collaboration with merchandise rights owners (ROs) to integrate eCommerce into always-on artist planning.

Ensure all internal stakeholders are aware of incoming eCommerce drops or promotions, as well as specific client requirements/needs for each initiative.

Work with the client to make sure we receive all of the info needed to execute marketing and creative (product sheet, pricing, descriptions, context to the drop, creative guidelines, etc.).

Proactively identify opportunities to add value to client relationships and work with internal teams to execute against them (e.g.marketing campaign proposals, insights reporting, etc.).

Manage workflow against client SOW, as well as standard turnaround times for requests.

Work to identify client needs that will involve an exception to our standard turnaround times; coordinate internally to ensure we are able to deliver against client needs appropriately.

Track resourcing against client priorities, ensuring both internal and client alignment on how resources are Report on drop alerts, sales recaps, and marketing data to all relevant parties (label, manager etc) around high-profile program activity.

Keep abreast of evolving music industry, eCommerce, and digital marketing trends and technologies Knowledge of country music landscape

Skills:

3-4+ years of relevant internship or full-time work experience,

3-4+ preferably in music & entertainment or eCommerce

Self-accountability to follow-through with proper consistent updates to stakeholders

Excellent computer skills, including MS Office, Excel, PowerPoint, Keynote, Zoom, Slack, and G docs

Experience with Shopify preferred

Experience using Monday.com is a major plus

Strong interest in learning more about eCommerce Operations and eCommerce Marketing

Education: BA degree in related field preferred

Required Skills:

ECOMMERCE

ACCOUNT MANAGEMENT

AUDIENCE MARKETING

CLIENT MANAGEMENT

ACCOUNT MARKETING

Additional Skills:

ZOOM

G DOCS

MARKETING

LOGISTICS

FINANCIAL PROJECT MANAGEMENT

DIGITAL CAMPAIGN

TIME MANAGEMENT

LIAISON

MS POWERPOINT

EXCELLENT COMPUTER SKILLS

WORKFLOW

SOW

DIGITAL MARKETING

SHOPIFY

PROPOSALS

OPERATIONS

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.