Desktop Support Technician II US
Job description
Job Responsibilities:
- Responsibilities: Images, wipes, configures, and ships out laptop computers, iPads, and mobile phones (iOS and Android).
- Computer hardware, software, and mobile phone troubleshooting.
- May occasionally assist team with working ticket queue.
- Orders and replaces computers and computer parts as needed.
- Follows and/or documents troubleshooting processes.
- Maintains, upgrades, replaces, identifies, and analyzes defective hardware or software.
- Must be self-motivated.
- Works well independently as well as within a team.
- Represents Client in a professional and businesslike manner and communicates effectively with customers and associates.
- Top 2 skills: Desktop Support and Customer Service.
- Experience: Min. 1 year of experience.
- A+ certification is a plus.
- Video interview required and will be scheduled as soon as possible.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
