Field Service Engineer

Job description

Job Title: Field Service Engineer

Duration: 12 Months Contract + Possibility of Extension/FTE

Location: Richmond, VA

Pay Rate: $31.00 – $33.00 Hourly

JOB SUMMARY:

Description: In Richmond Virginia area

Must have water treatment experience

Car Allowance: up to $50 per/day max $2000 p/month

Fuel Reimbursed: business-related expenses

Internet Service: up to $75 per month

In the role of Field Service Engineer (FSE), you will be responsible for the installation, repair, preventative maintenance, and qualification of water purification systems throughout

Basic knowledge and execution of the following:

  • In the role of Field Service Engineer (FSE), you will be responsible for the installation, repair, preventative maintenance, and qualification of water purification systems
  • Provide professional service on a timely basis (PMs in month they are due, installs completed within two weeks from site being ready, repairs as requested by customer and perform system validations/qualifications, as required, response time ranging from 24hr onsite up to 2 weeks) respecting all customer on-site rules and regulations including good on-site housekeeping practices.
  • Provide customers with appropriate documentation of work completed, including but not limited to: Service Report, Meter Verification Report, Routine Maintenance, etc.
  • Maintain physical consignment inventory in accordance with SOP (within suggestion value limits and maintain accuracy compared to actual and documented inventory).
  • Maintain tools and test equipment in proper working order and calibration. Tools include minor power tools, hand tools, etc.
  • Maintain timely, courteous, effective and professional communications between all customers, internal and external. Emergency responses could require a 2hr callback window requiring maximum of 24-hour on-site response time.
  • Assist with custom engineered system installations with support of the Supervisor, Manager, and/or Custom Systems Team.

Who you are:

  • Associate’s Degree in Electrical/Electronic or Mechanical Engineering or equivalent Technical degree, professional or military electronics / mechanical experience may substitute. Electronics background / experience desired.

OR

  • High School diploma or GED with 3+ years of field service experience and/or experience in skilled trade
  • Overnight travel as required. Amount of travel depends on territory (10-60%), training, team meetings and coverage/support for other territories. Must possess a current passport or be eligible to obtain one.
  • Work outside of normal business hours as business needs dictate, including willingness to work overtime as required.
  • Minimum 1-year field service experience and/or experience in other applicable skilled trades.
  • Proficient with tools and test equipment. Tools include basic construction tools (screw driver, basic power tools, drill, etc.).
  • Clean driving record for rental vehicle * Company paid expenses

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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