Business Systems Analyst

Summary:

Under the general guidance of the IT Manager, this position will provide a high level of functional and business process expertise in the research, development and support of key technology areas within businesses surrounding the Aggregates and Asphalt product lines. This is a contract to hire position that will become integrated into the team throughout the contract lifespan.

Principal responsibilities/function of the position:

• Focus will be on Apex and TrackIt applications; identified individual can fully translate system usage into business language
• Participates in Digital Partnership activities and contributes to the standard business process outline for the Aggregates workstream across all North American business units.
• Coordinates and discusses deviations from the standards while also revisiting past deployments to bring them along to the enhanced version
• Provides technical, functional and process support for assigned applications and business lines focusing on the Aggregates product line
• Installs and configures applications to meet business requirements and processes
• Acts as a liaison with vendors and consultants to address support activities
• Develops documentation and communication to improve the use and availability of applications
• Provides expert level support and maintenance of core software functionality and technology components
• Maintains a shareable library of system documentation and practices
• Up to 25% travel may be required.
• Required to be on-call when assigned.
• Performs other job-related duties as assigned

Specialized knowledge required for this position:

• Detailed knowledge of business organization, processes and procedures in Aggregates operations
• A high level of expertise in the core business applications and technologies supported by the North American Business Systems group.
• Expert knowledge in critical business systems used to support the operational needs closely related to the Aggregates and Asphalt product lines; this would include Apex, Libra and WEM
• Proven ability to mentor people and delivers results, with excellent written and verbal communication skills.
• Proven experience in troubleshooting, testing and quality assurance techniques.
• Proficient in development of documentation to support functional specifications, data flows, etc.
• Keen interest in new technologies and have the vision to identify opportunities for improving business processes.
• Knowledge of all Command Alkon products a plus
• Proficient use of Microsoft products (Excel, Word, Powerpoint)

Experience and/or education required for this position, including degrees, licensures or certificates:

• University degree in related discipline.
• Minimum of 3-5 years of relevant IT/Business Analysis work experience

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.