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The 3 Things Every Professional Can Learn from Customer Support

​Customer support representatives are some of the most diplomatic professionals on Earth. It makes sense; they spend roughly 40 hours per week helping angry, anxious, and confused people solve their ... Read more
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How to Nail Your Sales Interview

Essential Questions and Winning Answers Entering the world of sales is exciting, but navigating the interview process can be daunting. Whether you're a seasoned professional or new to the field, ... Read more
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The 4 Characteristics of High-Quality Staffing Firms

​At some large companies, 30% of the procurement budget goes to temporary workers. Others say they employ more consultants than W-2 employees. There’s no doubt about it: the upside of ... Read more
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The Most Prevalent (and Untrue) Myths About Salespeople: Part 2

​In part one of this article, we debunked two major myths about sales. But there are more misconceptions to uncover, so let’s get started. Sales Isn’t Ruthless Some outsiders think ... Read more
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The Most Prevalent (and Untrue) Myths About Salespeople: Part 1

​Eight days. According to a report from Harvard Business School, that’s the difference in time it takes to fill a sales position versus the average for all jobs. That might ... Read more
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How To Respond To “How Are You?”

4 Better Ways to Answer “How Are You?” than “I’m Good”​How many times a day do people ask, “How are you?” Probably at least ten.And how many times a day ... Read more
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Strategic Guide to Leveraging Contract and Permanent Talent

​A company’s workforce is its most valuable asset in navigating short-term disruption and achieving long-term growth. However, the impact of COVID-19 on business demand, operations, and bottom-line results has many ... Read more
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Laid-Off Workers Are Knocking. Here’s Why You Should Answer.

​The idea that you shouldn’t take a second look at laid-off workers is a worn-out concept in the first place, and in today’s hiring environment, with a labor market that’s ... Read more
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Leading with Emotional Intelligence in a Crisis

​Although organizations have historically faced financial and economic crises, business leaders have never seen one such as the COVID-19 pandemic. Combined with the other challenges 2020 has ushered in, the ... Read more
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Personal Brand: Why Is It Important and How Do You Build It?

​Does the way you choose to show up to the outside world reflect who you truly are inside? If not, your personal brand may need some love. Building your personal ... Read more
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Creating a Failure-Safe Workplace for Employees

​Though “failure is not an option” is certainly a fitting phrase for a major space mission like Apollo 13, the everyday workplace should be less prone to believing those words, ... Read more
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Using Your Data to Drive Business Decisions

​As business leaders cope with the economic impact of the COVID-19 outbreak, the need to ensure business continuity in the short term while being more resilient in the future in ... Read more
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Leading Change Management with Certainty in Uncertain Times

​While change used to be slow and incremental, organizations today face a whole new breed of change— one that’s fast, disruptive, and unpredictable. The COVID-19 pandemic is just the latest ... Read more
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Quality C-Suite Executives More Available Now

​​The COVID-19 pandemic has shaken markets everywhere in unexpected ways, and changed the way all types of companies do business. Private and public sector workplaces are making decisions about how ... Read more
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Virtual Interviewing 101: Tips for the C-Suite

​​In a world grappling with a pandemic, interview norms have largely gone out the window—and moved into the home. Yesterday’s in-person boardroom interviews are today’s makeshift home offices, where executive ... Read more
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Cyberattacks on Rise, Demand for Cybersecurity Pros

​It’s estimated that more than 30 million U.S. workers are now working remotely. As the number of people working from home has increased on a massive scale practically overnight, workers ... Read more
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Generalist Search Partners Better for PE Firms

​When your private equity firm or portfolio company is in the market for a C-suite executive, there are several directions you can go to find the best talent. You can ... Read more
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What Does Remote Hiring Look Like?

​As individuals and companies shift toward workflows and processes that occur primarily or solely in a remote environment, many new challenges present themselves. Those people searching for jobs may find ... Read more
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Is Your Leadership Team Equipped to Lead in a Virtual Environment?

​​Prior to the COVID-19 pandemic and the massive shift to remote work for American workers across the nation, a mere seven percent of civilian workers, or roughly 9.8 million people, ... Read more
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The Most Valuable PE Resource You’ve Never Considered

​​When the need arises to quickly build up an executive team, or the heat is on to replace an executive position that’s suddenly vacant, time isn’t always on your side. ... Read more
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