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Case Study

Dexian Successfully Transforms ERP/ServiceNow Support for Improved Customer Satisfaction

Dexian successfully transformed ERP and ServiceNow support for an independent airport authority managing major U.S. airports, addressing critical issues such as poor customer satisfaction, fragmented management, missing SLAs, and unresolved ... Read more
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Case Study

Dexian Successfully Creates Customized Service Desk Training

Dexian partnered with an independent airport authority managing two major airports near the U.S. Capitol to address inconsistent service and skill gaps in their Service Desk operations. A scalable team ... Read more
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Case Study

Dexian Successfully Enables Scaling Operations for Growing Freight Company

Dexian empowered a growing freight company by filling crucial Workday roles and enhancing system scalability, which accelerated their expansion and solidified a successful long-term partnership. Read more
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Case Study

Dexian Successfully Fills Niche Roles for Large-Scale Workday Implementation

Dexian successfully addressed a major distributor's skill gap in their Workday implementation by providing expert consultants and a targeted candidate pool, leading to an exceptional outcome and a strengthened long-term ... Read more
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Case Study

Dexian Supports Airline Network Optimization

The client sought a bulk staffing solution from one provider to support a network application optimization initiative requiring machine, system, and application review and enhancement during a move to one, ... Read more
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Case Study

Dexian Manages Enterprise-wide GIS Development

The client required a partner to provide Project Management Professional (PMP)-certified Project Management Office (PMO) Services Read more
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Case Study

Dexian Successfully Creates Customized Service Desk Training

The client was experiencing quality inconsistency and service gaps due to a lack of training program for their Service Desk Read more
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