CORP – Business Analyst II

Essential Duties/Responsibilities:

• Perform cross-functionally to proactively identify, document, and assist in the development of processes and gaps
• Execute daily processing tasks while working and minimizing exceptions
• Use root cause analysis to identify solutions to exceptions, errors, and process gaps
• Interpret complex data and effectively communicate findings to stakeholders and third parties
• Ensure business requirements and regulations are met and implemented in daily tasks and exception handling, designing, and maintaining a quality control process
• Provide user support for applications, projects, and processes
• Generate routine and ad hoc reports, using them to drive results and performance
• Effectively coordinate workload and needs based on competing priorities
• Communicate the upstream and downstream impact of each task, with an emphasis on making connections and seeing “the big picture”
• Use a proactive and positive approach to research and analyze complex business problems to a timely and accurate conclusion, recognizing warnings
• Conduct cost-benefit and efficiency analysis with emphasis on consistently improving processes
• Post remittances and investigate remittance exceptions, guaranteeing all are posted in full and to appropriate accounts
• Work closely with multiple vendors to identify and correct incentive fulfillment issues and other concerns
• Review daily reports, identifying and actioning anomalies

Working Conditions:

• Some overtime is required as special projects arise.

Minimum Requirements:

• High School Diploma or GED Equivalent

Preferred Qualifications:

• Bachelor’s degree from a four-year university is preferred. Experience will offset college education requirements.

Additional Knowledge, Skills, and Abilities:

• Passion for analytics and excellent business performance.
• Manage self and strive for exceptional results.
• Work effectively and build relationships with people at all levels.
• Excellent written, verbal, and interpersonal communication skills.
• Takes responsibility, is accountable for all actions and decisions, and pushes self and others for the best outcome for our customers and company.
• Ability to receive direct feedback, adjusting approach and goals accordingly.
• Ability to perform under pressure, deliver to milestones, and manage resources Manage multiple projects and tasks, partnering closely with stakeholders and establishing cross-functional solid relationships.
• Adapt to rapidly changing environments and priorities.
• Intermediate to advanced Excel skills.
• SQL experience is a plus.
• Experience with data visualization tools like Power BI or Spotfire is a plus.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.