Debt Collector I

Job Title : Debt Collector

Work Location: Wayne, PA

Schedule: Monday – Friday, Hours: (Hybrid)

Job Description

As a Collections Specialist, you will be expected to execute adequate and timely collection and/or instigate recovery activities in order to minimize risk costs and optimize returns.
Day to Day:

• Identify and investigate payment arrears in the portfolio and code debtor appropriately in order to determine following collection process steps
• Communicate with debtors by telephone and in writing
• Manage debtors and arrears process
• Identify quality adjustment requests, complete the documentation package, and utilize company underwriting guidelines to approve or reject the request
• Continue all necessary actions to collect payments and/or terminate accounts
• Record debtor and arrears history in order to ensure a complete file as a sound basis for decision making during collection, recovery

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.