Documentation Specialist

Job description

As the Idaho US expansion (ID1) Training Documentation Specialist, you will provide site support for training and development documentation programs, systems, compliance, and strategy. Your responsibilities will include support of project management. As a part of the Workforce Development (WFD) team, you may also facilitate company training; maintain training records, materials, and forms; and assist in the presentation of material for different initiatives.
Additionally, the Training Documentation Specialist facilitates training documentation review and initiation sessions. In this role, you will identify objectives, establish timelines and the allocation of resources, and conduct evaluation measures to determine effectiveness.

Documentation Management
* Adhere to appropriate standards, styles, and templates
* Create, modify, and archive documents using appropriate software
* Create and modify graphics and images
* Edit and proofread documentation
* Work with content experts to develop and maintain document accuracy
* Store documents in the appropriate repository, using the correct document metadata

Documentation System Admin
* Monitor and follow up on documentation change requests
* Manage certifications for all controlled documents in the learning management system (LMS)
* Consult and advise department team members on data management requirements
* Follow up on documentation access requests
* Schedule and facilitate area meetings
* Troubleshoot database errors and manipulate large data sets within the documentation system

Data Analysis & Reporting
* Extract and categorize data for analysis, visualization, and decision making
* Outline data analysis strategy and document evaluation plan
* Develop graphs and charts for reporting

Education
* Bachelors or equivalent experience

Required Experience
* 5 years of experience creating and maintaining technical documentation.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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