Implementation specialist

Job Summary:

Dexian is seeking a Implementation specialist for an opportunity with a client located in Detroit, MI.

Responsibilities:

• Meeting with clients following the sale of software packages to collect data and other information required to customize software systems
• Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems
• Communicating with clients throughout the software customization process to obtain feedback and approval
• Customizing software systems based on clients’ individual needs and specifications
• Educating clients on how to use purchased software systems and customized system features
• Creating a specialized document for each client, detailing all customizations made
• Installing customized software systems and all necessary components
• Ensuring that the project team is aware of key deliverables and project milestones
• Providing cost and time estimates to clients who require additional customizations to be done

Requirements:

• Bachelor’s degree in Design, Information Systems, or a related field, or equivalent experience
• 5+ years of experience as a Technical Business Analyst or Implementation Specialist
• Experience with timekeeping and scheduling applications (WorkForce Software or Kronos)
• Excellent communication, collaboration, and presentation skills
• Experience with Agile development methodologies
• Experience with data visualization and dashboard design
• Functional experience with Payroll, Benefits, Timekeeping, Accruals, Leave Management, Employee Scheduling, Attendance Management and Labor Forecasting systems
• Experience in a Manufacturing environment
• 3 days on site
• 24 month duration

  Experience Preferred:

• Time & Attendance: Knowledge of timekeeping regulations, shift patterns, and exception handling
• Absence Management: Understanding of absence policies, accrual calculations, and absence tracking
• Scheduling: Knowledge of scheduling best practices, optimization techniques, and employee preferences
• Reporting: Requires understanding of timekeeping, absence, and scheduling processes and data to provide reports used for auditing and managing the data
• Proficiency in design tools such as Figma, Looker, Qliksense, or similar
• Integration Skills: The solution will integrate with other systems like payroll, human resources, and accounting software. Experience with API integrations (REST, SOAP), ETL (Extract, Transform, Load) processes, and data mapping is critical

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.