IT Operations Support Specialist

Job title: IT Operations Support Specialist

Duration: 2025-04-07 to 2026-04-06

Location: Fletcher, NC

Pay Range- $21.00 to $22.89/hr

JOB SUMMARY

Description:

Location: Fletcher, NC
Hours: Monday to Friday, 8-5.
Travel: Up to 15% to other warehouses in the area.

This individual will have a site lead that will be designating work to them via an Answers queue. Certifications are not needed, but obvious basic IT skills and a willingness to learn will be required. IT experience will trump education for this position.

Tasks:
-Manufacturing IT: Networking, MDOS, Shop floor triage and IT
-Working with computer, handhelds and tablets
-Wireless networking
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Provides system operational support ensuring the effectiveness, efficiency, accuracy, and availability of systems for end users.Performs routine maintenance, facilitates customizations and changes to, and ensures system disaster recovery for systems. Facilitates new employee technology setup, including computer setup and delivery and system access. Resolves issues and performs authorized changes and upgrades to existing systems. Performs preventative maintenance on IT systems and networks; monitors system performance and accuracy. Performs root-cause analysis to identify issues.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.