Operations Analyst 2

Summary:

Analyzes plans, conducts and/or prepares plans or procedures that provide operational and/or technical support to business operations to achieve specific objectives. Advises business groups by providing direction to initiative prioritization, integration and resource application. Maintains ongoing communication and engagement with stakeholders. Tracks, maintains and provides current information on the operation’s business scorecard. Ensures effective and efficient operations through conducting operations analyses (i.e. operational effectiveness and capacity utilization), and recommends improvements.

Key Responsibilities:

• Conduct operational analyses to assess effectiveness, capacity utilization, and overall efficiency.
• Track, maintain, and report on key performance metrics using business management scorecards.
• Identify and investigate root causes of inefficiencies, bottlenecks, and process deviations.
• Develop and implement improvement strategies in collaboration with cross-functional teams.
• Facilitate brainstorming sessions, workshops, and training programs to promote innovation and continuous improvement.
• Perform process mapping and documentation to analyze workflows and identify areas for optimization.
• Utilize tools such as flowcharts to visualize processes and drive process improvements.
• Gather and analyze performance data, identifying key metrics and KPIs to inform decision-making.

Education:

• Typically requires a Bachelor’s Degree and minimum of 2-4 years directly relevant work experience

Note: One of the following alternatives may be accepted: PhD or Law + 1 yr; Masters + 0-3 yrs; Associates degree + 1-3 yrs; High School + 3-5 yrs.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.