Vendor Incident Manager
Job description
Experience:
- Experience with vendor management processes and standard methods.
- Strong negotiation and communication skills to effectively collaborate with internal teams and external vendors.
- Proven experience understanding and optimizing existing processes.
- ITIL expertise including the Incident, Problem and Change Management processes.
- Excellent written and verbal communication skills, with a keen eye for detail and an ability to explain complex concepts in a clear and concise manner.
- Exceptional analytical skills with the ability to translate details into identifiable trends and themes.
- A solid understanding of technical concepts and the ability to translate them into information consumable by various audiences.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
