Water Billing Temp/Administrative Assistant

Job Title: Water Billing Temp/Administrative Assistant

Duration: 6+ months with possible extension

Location: Newton Centre, MA 02459

Pay rate: $20.00 – $22.53 per hour on w2

Job Description:

SUMMARY

Short Description:

• Performs clerical activities including data entry, word processing, water and sewer use billing, abatement preparation, telephone answering, and complaint resolution.

Complete Description:

Job Title: WATER BILLING TEMP

• Performs clerical activities including data entry, word processing, water and sewer use billing and abatement preparation, telephone answering, and complaint resolution.

Essential Elements

• As required, operates multi-line telephone to receive incoming calls.
• Screens and directs calls to proper section or person. Takes and/or relays messages.
• Attends counter and answers billing and other questions and inquires.
• Data enters water and sewer usage, approved abatements, customer information and changes, updates computer and hard copy files.
• Assists in calculating and processing abatements requests.
• Ensures approved abatements are sent out and recorded.
• As required, prepares a variety of daily, weekly, monthly, or periodic reports.
• May be required to perform other departments data entry/retrieval and filing and record maintenance.
• Follows and adheres to department, City and other government rules, regulations, policies, and procedures.

QUALIFICATIONS:

• At a minimum, the candidate should have some customer service, billing, computer, and telephone experience.
• Additionally, it is desirable if they have any MUNIS and/or government experience.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.