Instructional Designer

Job Summary:

Dexian is seeking a Tech Writer/Instructional Designer for an opportunity with a client located in Mountain View, CA.

Responsibilities:

• Create clear, concise, and well-structured instructional content (manuals, guides, eLearning modules, quick reference materials, and presentations) for both new and experienced employees
• Materials will cover operational procedures, safety protocols, equipment handling, and regulatory compliance
• Conduct hands-on training sessions for new hires and ongoing training for current staff, focusing on ground operations and procedural knowledge
• Provide real-time feedback and coaching to improve team performance and safety standards
• Develop and maintain detailed documentation of operational procedures, ensuring that it reflects up-to-date practices and compliance with industry regulations. This includes but is not limited to drone flight operations, equipment maintenance, and safety protocols
• Work closely with subject matter experts, pilots, safety officers, and other stakeholders to gather accurate technical information and ensure content accuracy
• Actively seek feedback from operations teams to continually improve training materials and programs
• Ensure all training materials and content meet regulatory requirements set by aviation authorities (such as FAA) and align with internal safety protocols
• Identify opportunities to improve training delivery, materials, and processes
• Stay up to date with new developments in drone technology, aviation safety, and instructional design best practices to integrate into training
• Assess the effectiveness of training programs through evaluations, feedback, and performance metrics.
• Provide regular reports on training outcomes and make recommendations for improvements as needed

Qualifications:

• Bachelor’s degree in a relevant field such as Instructional Design, Technical Writing, Aviation Operations, or a related discipline
• Certification or coursework in Instructional Design (e.g., ATD, ISD) is a plus
• 3+ years of experience in technical writing, instructional design, or a similar role, ideally within aviation, aerospace, or technology-driven industries
• Experience in designing and delivering technical training programs, particularly in ground operations, safety, and compliance
• Familiarity with aviation operations, drone technology, and related regulatory frameworks (FAA or international equivalents)
• Excellent writing, editing, and proofreading skills, with the ability to explain complex concepts clearly and simply
• Strong instructional design skills, with a deep understanding of adult learning principles
• Proficiency in learning management systems (LMS), eLearning authoring tools (e.g., Articulate, Captivate), and Microsoft Office Suite
• Ability to communicate effectively with diverse teams, including pilots, engineers, and safety personnel
• Comfortable presenting and conducting hands-on training sessions
• Strong attention to detail and ability to manage multiple projects simultaneously
• Self-motivated with a proactive approach to problem-solving and process improvement
• Passion for aviation, technology, and continuous learning
• Ability to work both independently and collaboratively in a fast-paced, dynamic environment
• Ability to travel to operational sites as needed for on-the-ground training delivery and assessment
• Strong commitment to safety standards and compliance in aviation operations
• Flexibility to adapt training programs as technologies and operational requirements evolve
• Veterans highly encouraged to apply!

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.