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The 3 Things Every Professional Can Learn from Customer Support

​Customer support representatives are some of the most diplomatic professionals on Earth. It makes sense; they spend roughly 40 hours per week helping angry, anxious, and confused people solve their ... Read more
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How to Nail Your Sales Interview

Essential Questions and Winning Answers Entering the world of sales is exciting, but navigating the interview process can be daunting. Whether you're a seasoned professional or new to the field, ... Read more
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The 4 Characteristics of High-Quality Staffing Firms

​At some large companies, 30% of the procurement budget goes to temporary workers. Others say they employ more consultants than W-2 employees. There’s no doubt about it: the upside of ... Read more
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The Most Prevalent (and Untrue) Myths About Salespeople: Part 2

​In part one of this article, we debunked two major myths about sales. But there are more misconceptions to uncover, so let’s get started. Sales Isn’t Ruthless Some outsiders think ... Read more
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The Most Prevalent (and Untrue) Myths About Salespeople: Part 1

​Eight days. According to a report from Harvard Business School, that’s the difference in time it takes to fill a sales position versus the average for all jobs. That might ... Read more
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How To Respond To “How Are You?”

4 Better Ways to Answer “How Are You?” than “I’m Good”​How many times a day do people ask, “How are you?” Probably at least ten.And how many times a day ... Read more
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5 Steps to Polish Your Social Media Presence (and Get That Job)

​“Smile!” your friend says, as she snaps a picture of you, beer in hand. Before you know it, it’s posted on Facebook, you’re tagged in it, and it’s received dozens ... Read more
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How to Keep Your Social Media Profiles Professional

​The average person has seven social media accounts.That may sound like a lot, until you start counting your own. Instagram. Twitter. Facebook. Reddit. YouTube. LinkedIn. Pinterest. Suddenly, seven may start ... Read more
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How to Have a Successful Technical Interview

​You just got the email: your first interview went well, and now the company wants you to come in for a technical one! The happiness is quickly replaced by anxiety. ... Read more
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How to Formulate Good Questions for the Interviewer

​Picture this: it’s your fifth interview of the day. You’ve already met with your potential boss,herboss, two coworkers, and now you’re talking to the head of the entire department. You’ve ... Read more
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Top Cybersecurity Certifications & Why You Need Them

​It seems that not a day goes by without another major cybersecurity breach making headlines. A whopping 80 percent of companies expect a critical breach in 2019, according to Trend ... Read more
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The New Approach to Networking (That Gets Great Results)

​Most people say networking with invisible air quotes (and sometimes an eye roll):“Networking.”As in, that activity we know we’re supposed to do, but always feels silly. As in, that thing ... Read more
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3 Tips for Acing the (Exit) Interview

​Exit interviews, when you think about it, are the opposite of your original interview. During your final interview, you’re explaining why you’re leaving, and during your initial interview, you’re explaining ... Read more
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Asking for a Raise: Here’s How to Do It Successfully

​Getting a raise is a great feeling! Asking for a raise? Um, not so much. Requesting a salary bump can be nerve-wracking and is often guided by unwritten rules. Even ... Read more
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Why Working Your Way Out of a Job Is a Good Thing (and How to Do It)

​Working your way out of a job might sound like a bad thing: after all, at the end, you don’t have a job. But that’s far from the case. Anyone ... Read more
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5 Essential Questions to Ask Your Interviewer

​When applying for a job, it’s easy to feel like you hold none of the cards. The company has an open position and tons of interested candidates; you’re trying to ... Read more
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4 Golden Rules for Following Up After Interview

​Time seems to move like molasses when you’re in line. It gets even slower when you’re working out. And it’s most sluggish of all when you’re waiting for a hiring ... Read more
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4 Things You Need to Know Before Your First Day On the Job

​From school to your career, first days are always exciting, scary, exhausting, and memorable. The right preparation will make your first day at a new job a major success. Every ... Read more
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How to Boost Your Resume to Get the Job You Want

​Most people assume there’s only one way to get a job that’s higher than their current position—by applying for one that’s less senior and working their way up. But depending ... Read more
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Interview Questions That Sound Like Tricks—But Are Not

​Navigating an interview can feel like walking through a house full of booby traps. Everywhere you look, there’s danger to avoid. One single mistake, and you’re done for. But here’s ... Read more
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