The Operational Excellence Manager is responsible for helping advance Commercial Manufacturing and Supply Chain (CMSC) capabilities in project management and operational excellence. They will provide operational support and lead process optimization efforts. This individual will work collaboratively across functions such as Quality, Regulatory, Tech Ops, Manufacturing and Supply Chain to develop and deploy standardized tools and best-practices for Risk Management, Knowledge Management, Training, and business planning processes.

KEY RESPONSIBILITIES:

• Use defined methodologies (e.g. RCA, Lean/Six Sigma, process mapping, analytics & overall application of DMAIC project framework) to identify, analyze, and implement sustainable process improvements.
• Develop & implement metrics to measure diverse aspects of business operations; leverages business analytics tools to compile reports and dashboards for effective communication of key trends and progress to all levels of the organization.
• Research and inform on latest industry practices and new technologies. Act as a change sponsor to ensure successful implementation of new processes, procedures, systems, etc.
• Lead by example to promote an inclusive, motivating work environment that encourages participation, creativity, learning, and accountability.
• Be an integral part of growing the Operational Excellence Team and contribute to the team’s scope and direction.
• Self-starter; able to identify opportunities and drive improvements to documentation, procedures, and processes that will enhance efficiency and ensure best practices are implemented.
• Apply data-analytics to identify operational trends, and work with business and process owners to resolve any issues.
• Recognize opportunities to support CMSC functions by centralizing routine and operational activities.
• Steward the Continuous Improvement portfolio for Operational Excellence and provide Subject Matter Expert support to project leads to help advance their initiatives.
• Stellar interpersonal, communication and written skills with the ability to work in a dynamic team environment, manage priorities, and maintain timelines for multiple projects
• Assist with implementation of the Operational Excellence Road Map to transform CMSC to a LEAN organization.
• Plan and execute projects (including change management and communication plans).
• EDUCATION AND EXPERIENCE: B.S. in an engineering, scientific or allied health field (or equivalent degree)
• Relevant work experience in the Biotech or Pharmaceutical Industry, or relevant comparable background.
• Must demonstrate critical thinking and problem-solving skills. Proficient with data analytics and visualization tools, such as Power BI , Tableau.
• Strong project management skills (PMP preferred) Familiar with Risk Assessment tools and methodologies. Lean and/or Six Sigma training preferred (Green Belt)

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.