Billing Clerk

• We are seeking a detail-oriented Billing Clerk/Associate to support billing and accounts receivable operations. This role will process billing transactions, research payment discrepancies, clear suspense accounts, and communicate with clients, brokers, and internal teams through a shared email inbox.

Key Responsibilities

• Process invoices, premium payments, adjustments, reversals, and account transactions.
• Research and resolve billing and payment-related issues.
• Perform account reconciliations and clear suspense items.
• Respond to client and broker inquiries through email.
• Review billing information for accuracy and maintain proper documentation.
• Assist with monthly billing and special projects.

Qualifications

• 2+ years of billing, accounting, accounts receivable, or financial operations experience.
• Basic understanding of debits, credits, and account reconciliation.
• Proficiency in MS Excel.
• Strong organizational, analytical, research, and communication skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Employee Benefits or insurance billing experience is preferred.