Outbound Sales Consultant II (PLN)

Job Title: Outbound Sales Consultant II

Duration: 6 months Contract with a possible extension

Location: Plano, TX

Schedule:. Hybrid

Summary

Essential Job Duties

• Managing incoming customer inquiries through an inbound call queue.
• Distributing leads to appropriate teams or representatives
• Making outbound calls, particularly to retention customers, to ensure continued engagement
• Delivering exceptional customer service, ensuring client needs are understood and addressed.
• Maintaining a positive and professional tone in all client interactions
• Following up with customers to ensure resolution of their concerns and overall satisfaction.
• Keeping accurate and detailed records of customer interactions within the CRM system.

Requirements

• Associate / bachelor’s degree preferred.
• 2+ years of experience in a customer service or sales support.
• Excellent communication skills, both verbal and written.
• Ability to multitask and work under pressure.
• Experience with lead management, inbound call handling, and outbound calling.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.