Dexian Cyberchat Report – Q3 2025

When problems occur on a digital platform or service, consumers often Google the customer support line, connecting with an agent or chatbot without a second thought. A story from Dark Reading suggests that this nonchalant habit might jeopardize consumers. Cybercriminals are now using a fraudulent tactic where they imitate major brands in Google-sponsored ads to trick people into giving away personal information.