Customer Service Representative

Job Title – Fulfillment Associate/ Customer Service Representative
Job Location – Springfield IL 62704 (Onsite)
Duration:-6 Months
Pay Range:- $18-20/hr on W2
* The Fulfillment Associate provides essential operational support by scanning and maintaining critical documents including evidence materials, SOPs, rejection packets, and business filing records.
* This role ensures accuracy, compliance, and timely processing of high volume documentation that supports multiple business units.
* The Fulfillment Associate will also perform additional administrative and operational tasks as assigned to maintain workflow continuity.

Requirements
* Strong attention to detail and accuracy in handling high volume documentation, with proven ability to scan, organize, and maintain records in both physical and digital formats.
* Familiarity with document management systems, standard operating procedures (SOPs), and compliance requirements.
* Demonstrated ability to manage priorities effectively in a fast paced environment while meeting tight deadlines.
* Proficient in basic administrative tasks, including data entry, file maintenance, and record tracking.
* Possesses solid organizational, time management, and communication skills, along with the flexibility to support multiple business units and adapt to changing workflow demands.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.  
 
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.